NextGen AI Software Training Institute
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SERVICENOW

ServiceNow QA & ATF

Master manual and automated ServiceNow testing with the Automated Test Framework.

Suitable for: Beginner → Intermediate

Course overview

A practical ServiceNow QA program covering manual testing, ITSM testing, the Automated Test Framework (ATF), server-side and client testing, test suites, test data and regression testing.

Who should join

This course is designed for students, freshers and working professionals. It is suitable for learners at a Beginner → Intermediate level who want practical, project-based training.

Prerequisites

There are no fixed prerequisites for this course. Our counselling team will confirm the recommended background and eligibility based on your current experience when you enquire.

Curriculum

Complete program curriculum

A structured, module-by-module curriculum covering every topic in this program.

1ServiceNow testing fundamentals
2Manual testing
3ServiceNow ITSM testing
4Test scenarios and test cases
5Automated Test Framework (ATF)
6Server-side testing
7Client/UI testing
8Test suites
9Test data
10Regression testing
11API testing concepts
12Defect analysis
13Failure analysis
14Test automation best practices
Practical learning

Learn, practice, build and prepare

Every topic is reinforced with hands-on exercises, guided tasks and project work.

01

Learn

Understand core concepts with clear, simple explanations.

02

Practice

Work through exercises and guided tasks after every topic.

03

Build

Apply your skills in practical projects and portfolio work.

04

Prepare

Develop interview readiness and project discussion skills.

05

Career

Plan your next step with career guidance and support.

Project work in this course

Practical exercises and project tasks reinforce each topic, so learners can apply concepts as they progress through the curriculum.

Skills you'll gain

Build practical, job-ready skills

Plan test scenarios and test cases
Test ServiceNow ITSM modules
Automate tests with the Automated Test Framework (ATF)
Build server-side and client/UI tests
Manage test suites and test data
Perform regression and API testing
Analyse defects and failures

Career direction

Master manual and automated ServiceNow testing with the Automated Test Framework. Use the skills and project work to strengthen your portfolio, prepare for interviews and plan your next career step.

We focus on practical preparation and job readiness. We do not promise guaranteed placements, specific salaries or hiring outcomes, and we do not publish fabricated statistics.

FAQ

Common questions

Answers to the questions learners ask most about this course.

The course is open to students, freshers and working professionals. It is suitable for learners at a Beginner → Intermediate level, and our counselling team can confirm the recommended background when you enquire.

Yes. The course includes hands-on exercises, guided tasks and practical project work that reinforce every topic in the curriculum.

Use the enquiry form or call us directly. Our counselling team will confirm the latest batch dates, timings and eligibility details with you.

Yes. Career support includes resume preparation, interview preparation, mock interviews and job-search guidance.

Start your next chapter

Ready to choose the right course?

Tell us your background and career goal. Our team can help you understand the course, batch and learning path.